Delete your account
You can delete your KitchenTalk account and personal data yourself in the app, or ask us to do it if you no longer have the app.
Delete in the app
- Open KitchenTalk and open Account.
- Find Delete My Data and tap it.
- Confirm with Yes, delete my data.
This can't be undone. When it's done we generate a confirmation you can save for your records, and you are signed out.
What gets deleted
- Your account and login.
- Your chat history, including the chat copies we use to improve KitchenTalk.
- Your WhatsApp number and WhatsApp conversation memory.
- Your personal profile (cuisine, diet, goals).
What stays
- If you share a circle with other people, the shared inventory you contributed stays with the circle so it keeps working for everyone. Your personal connection to those items is removed, so they no longer identify you. If your circle uses the activity feed, it shows a note that "a member removed their personal data," with no name.
- Records the law requires us to retain (such as financial and payment records) are kept even after erasure, as permitted under GDPR Article 17(3)(b). Nothing we keep for that reason identifies you within the app.
If you own a Circle
If your circle has other members, the app asks you to pick who takes over first ("Choose who takes over this circle:", then Make owner & delete me) before your own data is deleted. The circle carries on with its new owner.
If you are the only person in your circle, deleting your data deletes the circle too. The app tells you "Your Circle will be deleted once we confirm it." and signs you out.
No app any more?
Email [email protected] and ask us to delete your account and data. Write from the email address, or tell us the phone number, you signed up with, so we can find the right account. A real person will take care of it.
We'll find your account, delete the same things as above, and tell you when it's done.